Nathalia Rotella

Nathalia Rotella is a skilled professional with extensive experience in digital channels and operations. Currently serving as a Digital Channels Analyst III at Banco do Brasil Americas since August 2022, Nathalia leads development projects, focusing on automated workflows and project management. Previous roles at Banco do Brasil include Digital Channels Analyst II and Channels Analyst I, where Nathalia conducted market research, designed customer journey integrations, and maintained online platforms. Prior experience includes a position as Banking Operations Analyst at Avenue, founder and manager roles at Berrydise Miami and Ateliê do Brigadeiro, and a customer service role at Walt Disney World. Nathalia holds a Bachelor's degree in Business Administration from Universidade Federal de Itajubá and a Certificate in Marketing and Value Management from The State University of New York.