Ricardo Wong

Ricardo Wong is an experienced professional with extensive expertise in technology, logistics, and administration, currently serving as the Gerente de Tecnología - Servicio a Usuarios at Banco General since February 2014. Wong's responsibilities include developing and monitoring compliance with OKRs, KPIs, and industry best practices, analyzing user behavior, and overseeing the performance of assigned services. Previous roles at Banco General include Subgerente de Administración - Logística / Gestión y Control, where responsibilities encompassed planning and evaluation of departmental projects and budget management. Earlier work includes positions at Naas Panama S.A. and Airpro Maintenance, focusing on materials management and logistics. Ricardo Wong holds a Master in Project Management and a specialization in Coaching and PNL from ENEB, along with a Bachelor’s degree in Industrial Engineering from Universidad Interamericana de Panamá and a technical degree in Aircraft Maintenance.