Carla Marlen Monroy Vaca

Carla Marlen Monroy Vaca has extensive experience in service quality research and marketing, currently serving as the National Service Quality Research Manager at Banco Prodem since October 2013 and holding a similar position at FFP PRODEM S.A. since October 2018. Carla's academic credentials include a Master's degree in Economics from Universidad Mayor de San Andrés (2015-2021) and two Diplomas in Quality and Productivity from Universidad Católica Boliviana and UCB - Sede Cochabamba.