Lucas Leon Prado

Lucas Leon Prado is a highly skilled professional with extensive experience in customer experience analytics and business intelligence. Currently serving as a Senior Analyst in Customer Experience at Santander Brasil since October 2022, Lucas specializes in developing interactive dashboards and reports using Power BI, along with analyzing large volumes of customer interaction data. Previously, Lucas worked at RED Innovations as a BI Analyst and at Grupo Storm as a Junior Systems Analyst, where responsibilities included creating Tableau dashboards, managing databases, and executing digital marketing strategies. Educational qualifications include a technology degree in System Analysis and Development from FIAP, a course in content marketing from FAAP, and a technical degree in Information Technology from Etec São Mateus.