Banco Santander
Bartosz Marciniak is a seasoned professional with extensive experience in operations management within the banking and financial services sector. Currently serving as Managing Director, Head of European Operations Delivery at Banco Santander since January 2022, Bartosz is instrumental in establishing over 500 FTE regional operations delivery hubs in Poland and Portugal, while holding end-to-end responsibility for operational and financial performance. Concurrently, as Managing Director of Santander Digital Services Poland, Bartosz oversees a BPO/SSC organization with more than 1200 FTE, focusing on operational excellence and continuous improvement. Previous roles include Director of Operations at MoneyGram International, where Bartosz led a substantial department and managed transitions across global sites, and various management positions at Raiffeisen Polbank and Polbank EFG. Bartosz holds a Master’s Degree in Social Psychology from Uniwersytet SWPS.
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Banco Santander
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Banco Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful presence in 10 core markets in Europe and the Americas, and is one of the largest banks in the world by market capitalization. Its purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising over €120 billion in green financing between 2019 and 2025, as well as financially empowering more than 10 million people over the same period.