Susan Yarbrough

Susan Yarbrough has extensive experience in veterinary practice management, currently serving as Practice Manager at Banfield Pet Hospital since July 2012. In this role, Susan Yarbrough ensures exceptional client service and maximizes productivity while collaborating with the Veterinary Chief of Staff to develop a skilled hospital team dedicated to high-quality patient care. Prior to this position, Susan Yarbrough held roles as a Technician/Shift Lead, overseeing staff and adherence to treatment protocols, and as a Lead Trainer and Classroom Facilitator at The Cheesecake Factory, where responsibilities included staff scheduling and training to enhance operational efficiency.