Richard Laniyan currently serves as Operations Manager at Banham Group, where responsibilities include leading projects and a team of over 70 to achieve customer service excellence and security for clients. Previously, Richard held the position of Area Operations Manager at Openreach, overseeing a business unit generating over £5 million in revenue, with a focus on safety compliance and customer satisfaction in central London. Prior experience at OVO included roles as Project Lead for transformation implementation, Field Operations Manager, Regional Manager (secondment), Team Lead, and Field Engineer, which involved the deployment of engineering workforce solutions. Richard's career in the industry began at National Grid as a Technical Engineer.
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