Alexandra Bermúdez Ruidíaz

Alexandra Bermúdez Ruidíaz PMP has a diverse work experience in customer experience management and business development. Their most recent role was as a Customer Experience Director at Banistmo starting in October 2022. Prior to that, they worked as a Customer Experience Manager at Banesco Panamá from September 2021 to October 2022.

Before their roles in customer experience, Alexandra served as the B2B Customer Experience Director at Tigo Business Panamá from August 2020 to August 2021, and as a B2B Customer Experience Manager from January 2020 to August 2020.

Earlier in their career, they held positions at Cable Onda as an SMB Business Development Manager from April 2017 to January 2020, and as a Product Manager from June 2014 to April 2017.

Alexandra also gained experience in the telecommunications industry at Digicel Group, where they worked as a Vas Specialist from December 2012 to May 2014 and as a Postpaid Specialist from June 2010 to December 2012.

Alexandra's career started at Copa Airlines, where they worked as a Project Manager from March 2009 to June 2010. Throughout their career, they have demonstrated their skills in project management, customer experience, and business development.

Alexandra Bermúdez Ruidíaz PMP has a diverse education history. In 1998 to 2002, they obtained a degree in Electronic Engineering from Universidad Católica Santa María La Antigua. Following this, in 2003 to 2004, they pursued a Master's degree in Network and Communication Systems from Universidad Politécnica de Madrid. In 2009, they attended the University of Louisville, where they studied Project Management. In 2016 to 2017, they attended IESA Panamá and acquired a degree in Ontological Coaching. Most recently, in 2019, they completed a course on Management Essentials from Harvard Business School Online.

Alexandra Bermúdez Ruidíaz PMP also has additional certifications to complement their education. In 2012, they obtained the Project Management Professional certification from the Project Management Institute. In 2016, they received the Coach Ontológico Organizacional certification from IESA. Lastly, in 2018, they obtained the Customer Experience Management certification from IZO.