Elisabeth Jouaneh

Elisabeth Jouaneh is a seasoned Senior Business Analyst at Bank al Etihad, where responsibility includes leading the CRM, Churn, and Process Transformation squads since September 2021. Expertise lies in project management, process digitization, and cross-functional collaboration, with previous roles as Business Analyst and Business Development Representative at LevantX and Better Business, respectively. Elisabeth has demonstrated strong analytical skills and leadership in diverse settings, from conducting market strategies and financial analyses to engaging with clients for business development. Educational qualifications include a Bachelor's degree in Business Administration and Management from IE University and an International Baccalaureate from The Ahliyyah School for Girls.