Chermaine Wong is a seasoned financial professional currently serving as a Senior Personal Financial Consultant at OCBC Bank since July 2017, with prior experience as an Assistant Manager in Collections and as a Bank Teller. Chermaine has received multiple awards for outstanding performance, including the CBD STAR AWARD and the EXSA STAR Award across the banking and finance industry. With a strong focus on customer service and financial management, Chermaine has effectively managed significant customer accounts and contributed to revenue collection efforts. Prior experience includes a role as Senior Service Staff at The Soup Spoon Pte Ltd, where Chermaine excelled in customer service and leadership, and as a Call Agent at DHL Supply Chain, providing information and support to clients. Chermaine holds a degree in Business Management from Murdoch University and a Diploma in Customer Relationship and Service Management from Republic Polytechnic.