Angela Sera-Shroat

Angela Sera-Shroat has extensive experience in trust operations and financial management, currently serving as a Senior Trust Operations Analyst at Bank of Ann Arbor since January 2022, where responsibilities include overseeing account openings and closings, as well as performance measurement. Previously, Angela held the role of Senior Trust Operations Specialist at the same institution, focusing on daily trust transactions and ensuring compliance with established policies. From June 2011 to January 2022, Angela worked at DFCU Financial in various capacities, including Records Management Specialist, where duties involved managing legal processes, coordinating with law enforcement, and training employees on procedures. Angela began their career as a Sales Associate at Bath & Body Works, developing strong customer service skills. Angela holds a Bachelor's degree in Business Administration from Eastern Michigan University, an Associate degree from Schoolcraft College, and a High School Diploma from Crestwood High School.