Emerald D.

Emerald D. is a seasoned professional in the financial services industry, currently serving as a Fraud Prevention Analyst at Bank of Hawaii since July 2023. Previously, Emerald held roles at Navy Federal Credit Union as an MSR II and at Wells Fargo as a Fraud & Claims Operations Representative. With a background as a Paralegal at Integreon and various positions at American Specialty Health, including Claims Examiner II and Fitness Reimbursement Analyst, Emerald has built a comprehensive skill set in claims processing and customer service. Earlier experience includes roles at Bank of America, NAVY EXCHANGE SERVICE COMMAND, and RGIS, highlighting a strong foundation in operations and inventory auditing. Academic credentials include studies at Southern New Hampshire University, Aurora University, and Palau Community College.