Oxana Mirzoyev

Oxana Mirzoyev has a diverse work experience in various roles related to customer experience and insights. Oxana is currently working as the Vice President and Director of CX Insights at Bank of Hawaii since August 2022. Prior to this, they worked at Amazon as a UX and Customer Researcher from February 2020 to July 2022. Before joining Amazon, they served as the Customer Journey Mapping Manager at Suburban Propane from November 2018 to January 2020. Oxana also worked at Star Group, LP as a Consumer Analytics Manager, focusing on customer experience, from October 2017 to September 2018. Prior to that, they worked at Citi as a Research and Quality Analyst in Customer Experience Performance Management from April 2013 to September 2017. Their career started at KPMG Russia, where they worked as a Specialist in the Client Insights Program from May 2010 to October 2012.

Oxana Mirzoyev's education history includes studying at Rutgers University, where they pursued a field of study called Rutgers Customer Experience Management. Oxana completed their studies in 2019, although the degree name is not specified. Additionally, Oxana has a Master's degree from Lomonosov Moscow State University (MSU), where they graduated Summa Cum Laude. Their Master's degree was focused on International Relations and Affairs. Further details about their education, such as the start year at Rutgers University and the duration of their studies at MSU, are not provided.