Conor McCarthy

Conor McCarthy is an experienced professional in customer propositions, innovation, and marketing, currently serving as the Head of Customer Propositions & Innovation at Bank of Ireland since November 2016. Prior roles include Head of Customer Advocacy and Head of Consumer Channel Optimisation at AIB, where responsibilities encompassed developing customer loyalty strategies and promoting direct banking channels. McCarthy also held marketing leadership roles at AXA Global Distributors, Friends First, and Aviva, contributing to product development and marketing strategies. Educational qualifications include an MBA from Dublin City University and various marketing and digital marketing certifications from prestigious institutions such as Trinity College Dublin.