David Hammond

David Hammond is a seasoned professional in digital partnerships and customer engagement, currently serving as the Digital Partnerships Lead at Bank of Ireland since August 2022. With extensive experience at Nuance Communications as Lead Customer Engagement Designer for EMEA, David collaborated with prominent clients in retail, telecom, and financial services to enhance digital experiences through AI virtual assistants and live chat programs. Previously, roles included National Account Manager at Rascal Solutions Ltd, eCRM Analyst at Sophus3, Digital Auditor at ABC UK, Team Leader at Central Trust, Commercial Analyst at Cable and Wireless, and Ebusiness Analyst at AXA Online. David holds a BA Hons in Business & Law from Solent University and a secondary education diploma from Watford Boys Grammar School.