Paula McGarvey Qfa Professional Banker

Paula McGarvey is an experienced professional banker currently serving as a Digital Channel Manager at Bank of Ireland since April 2004. Their roles have included leading the Digital Banking Services Team, managing a customer care team, and providing business online training. In these positions, Paula has focused on customer communications, problem management, and stakeholder engagement, while also delivering high-quality customer service and technical support across multiple electronic channels. Paula holds a Professional Diploma in Financial Advice (QFA) and a Specialised Certificate in Front Line Management, both from University College Dublin.