Tim Wildman

Tim Wildman is an experienced professional in customer strategy and management, currently serving as Senior Customer Strategy Manager at Bank of Ireland since September 2007. In this role, Tim leads the Customer Strategy team within Home Buying & Ownership, focusing on enhancing the Customer Journey and Communications strategy. Previously, Tim held positions including Conduct, Governance & Complaints Manager and Distribution Relationship Manager, demonstrating expertise in improving customer outcomes and managing key third-party relationships. Tim's career began at Caudwell Communications & Relations as a Retention Marketing Executive before becoming a Product Manager at HomeServe UK. Tim holds a Master of Science in Management and E-Commerce and a Bachelor of Science in Business Studies, both from Aberystwyth University.