Nathan Clerempuy

Nathan Clerempuy is a seasoned professional with a background in customer support and user care, currently serving as a Senior User Care Specialist at Bankin', where responsibilities include training and continuous improvement of support robots to enhance operational efficiency and active participation in bug detection and resolution. Previously, Nathan worked at Netatmo as a Customer Support Technician, providing product advice, client assistance, and managing customer relationships. At Nature et Découvertes, Nathan held the position of Outdoor Guide Advisor, focusing on stock management, promotional operations, and customer engagement. Nathan's career began at Caisse d'Epargne Ile-de-France, where skills in multimedia customer service and insurance sales were developed. Nathan holds a BTS in Négociation Relation Client from Groupe IGS Formation Continue.