Michael Lozanski

Michael Lozanski is an accomplished professional with extensive experience in automation and customer service management. Currently serving as the Robotic Process Automation Leader at BankSouth since September 2015, Michael utilizes analytical skills to identify and implement automated business practices in collaboration with Subject Matter Experts. Prior to this role, Michael established and managed a fully functional Customer Care Center, emphasizing customer service excellence. Previously, Michael held the position of AVP Manager of Call Center/Internet Banking at Beal Bank from 2010 to September 2015, overseeing various portfolios and supporting 37 branches through the Call Center. Michael began the career at Wachovia, A Wells Fargo Company, as a Teller in 2009. Education is currently on hold at Collin College with a focus on Business.