Brenda Wilbur

Brenda Wilbur has extensive experience in the banking industry, with a strong focus on customer services and contact center management. Brenda served as the SVP/Client Engagement Center Director at Banner Bank, where they provided strategic direction for a 35-seat contact center and managed the Internet Branch. Prior to this, they held the position of SVP/Customer Services Director at Umpqua Bank, where they oversaw a 100+ seat contact center. Brenda also served as the VP/Customer Services Director at Sterling Savings Bank from 2011 to 2014, and as VP/Information Support & Services Director from 1997 to 2010. Additionally, Brenda started their career as a Desktop Technician/Programmer at Central Pre-Mix Concrete Co. in 1989.

Brenda Wilbur attended The University of Montana - College of Business from 1985 to 1989, where they earned a Bachelor's degree in Business Administration.