Kathleen Lou Abaca currently serves as Operations Manager at both BANXA and ConnectOS since July 2021. Prior experience includes the role of Assistant Vice President at Citi from April 2020 to July 2021, and Customer Due Diligence Manager at ANZ between June 2015 and January 2020, where responsibilities included leading teams in KYC processes and operational excellence. Additionally, Kathleen held positions as Team Leader and Unit Manager at Convergys from June 2008 to June 2015. Kathleen Lou Abaca holds a Bachelor's degree in Accounting from Rizal Technological University, obtained in 2004.
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