Richard Moorehead

Richard Moorehead is a Senior Unified Communications Engineer at Baptist Health System KY & IN, where Richard leads technical engineering efforts in patient scheduling contact center configuration using Cisco Unified Contact Center (UCCX). Prior to this role, at Trace3 as an Advanced Services Engineer, Richard managed a major US university's IP phone systems and legacy analog lines. In their previous roles at IT Resource, Inc., Data Strategy, b.spoke, and Astor & Black Custom Clothiers, Richard gained experience in network engineering, order processing management, and production coordination. Richard holds a Bachelor of Science degree in Telecommunications from Ohio University.