Quinn has worked with Baratza since 2009, he started out repairing and refurbishing grinders in the US. He has had two stints in Taiwan, the latest in 2016 to launch the manufacturing of the Sette Series. He’s now come full circle to managing their US Grinder Repair and Grinder Refurbish Programs, including Shipping.
While working in Taiwan with BGM, their manufacturing partner since 2006, Quinn implemented processes and procedures to ensure that manufacturing is quality driven at every stage of the process, and that product enhancements are implemented and tested. He worked with theirparts suppliers to ensure that every component of their grinders was produced to the specifications they demanded. His role revolved around identifying and communicating problems, solutions, and plans, to ensure a win-win for both Baratza and BGM.
Quinn’s extensive knowledge of every aspect of the build of their grinders, the role each part plays in the overall production of your grind, is a huge asset to managing the relationships with theirmanufacturer BGM and other key parts suppliers, to ensure the quality of their manufactured products.