Melanie Campbell serves as the Chief Financial Officer of Barclays UK Chief Operating Office since April 2019, overseeing financial performance and reporting for BUK Customer Care & Technology with a focus on a significant cost base and workforce. Campbell plays a pivotal role in shaping the 'Digital First Strategy' aimed at enhancing customer banking experience through simplification and automation, while also being responsible for multiyear cost and KPI targets in the BUK-BX Transformation. Prior to this role, Campbell held leadership positions at Barclays UK, including Head of UK Costs, and as Barclays Financial Controller for the UK, Europe, and Middle East, managing extensive financial control activities across multiple regions. Campbell's educational background includes a Bachelor of Commerce and a Post Graduate Diploma in Accounting from the University of KwaZulu-Natal, complemented by qualifications from ICAEW.