Kalle Niemi

Kalle Niemi is a Customer Success Manager at Basware since October 2024, with a robust background in customer relationship management and operational roles. Prior to Basware, Kalle served as a Senior Customer Success Manager at Liana Technologies, focusing on website and eCommerce clients, where responsibilities included developing customer relationships and providing product guidance. Kalle has also held positions as an Account Manager and Operations Manager, demonstrating expertise in client management, revenue growth, and project oversight. Previous experience includes roles at foodora and Delivery Hero Finland Oy, managing portfolios and acquiring new customers, complemented by a Bachelor's degree in Business Administration and Management from Laurea University of Applied Sciences.