Kamiel Brockhus

Vice President - Customer Support Services at Basware

Kamiel Brockhus has a diverse work experience spanning various roles and responsibilities in different companies. Kamiel started their career in 2008 with an internship as a Project Manager at OTYS Recruiting Technology, where they focused on improving internal communication around projects. From 2009 to 2010, they worked as a Support Consultant at Basware, providing support to large companies and partners on invoice automation and purchase management software. From 2010 to 2011, they served as a Solution Consultant at Basware, offering support, training, and guidance to Basware local support units globally on e-invoicing solutions. From 2012 to 2012, they became a Team Leader at Basware, leading technical customer support teams in Western Europe and coordinating a global support team. From 2012 to 2015, they worked as the Manager of Customer Service Europe at Basware, followed by the role of Head of Customer Care - Centralized Operations from 2015 to 2016. In 2017, they were promoted to the position of Director - Customer Services at Basware. Kamiel'smost recent role at Basware (starting in February 2021) is Vice President of Customer Support Services. Additionally, from 2004 to 2009, Kamiel worked as a System Administrator at Instituut Blankestijn, where they were responsible for managing the school's network infrastructure, providing support to employees and students, and coordinating the development of a new website and information system.

Kamiel Brockhus has a Bachelor's degree in Digital Communications from HU University of Applied Sciences Utrecht. Kamiel also has a Premaster's degree in Business Informatics from Utrecht University. In addition, they have obtained certifications in Conscious Leadership and Prompt Engineering: How to Talk to the AIs from LinkedIn.

Links

Timeline

  • Vice President - Customer Support Services

    February, 2021 - present

  • Director - Customer Services

    January, 2017

  • Head Of Customer Care - Centralized Operations

    September, 2015

  • Manager Customer Service Europe

    November, 2012

  • Team Leader Europe Automation Services Support

    January, 2012

  • Solution Consultant

    September, 2010

  • Support Consultant

    November, 2009