Pankaj Gupta

Pankaj Gupta currently serves as Head of Retail Operations at Bata India Limited, overseeing a significant business portfolio worth 2650 Cr and managing a team of over 6500 employees across 1900 points of sale. Pankaj has a strong track record of developing retail strategies to enhance market share, innovating business channels to attract younger customers, and implementing technology-driven solutions to improve operational efficiency. With diverse experience in leadership roles, including head of emerging markets and chief operating officer for various regions, Pankaj has consistently driven double-digit growth, enhanced organizational effectiveness, and successfully managed complex retail operations at a national level. Educational qualifications include an MBA with a focus on Marketing and a PGDM from the Institute of Management Technology, as well as a B Tech degree in Electronics and Communication.