Danitza Gabriela Hernández Retana

Danitza Gabriela Hernández Retana has a diverse work experience spanning multiple industries. Danitza Gabriela is currently working at Baubap (YC S21) as a QA & Training Lead and previously held the position of Customer Champion at the same company. Prior to that, they worked at 99minutos.com as a Customer Service Executive. Danitza also has experience in the financial sector, having worked at Financenter as a Financial Advisor, where they provided customer support, investment advice, and managed information. Danitza Gabriela also worked at Learnex as an Executive of Public Relations, responsible for graphic design, business proposals, and establishing contacts with companies. Before that, they worked at CR-Fact as an Account Analyst, conducting credit analysis, evaluating payment capacity, and prospecting opportunities. Danitza started their career at Citibanamex as a Customer Service Executive, where they provided phone support, advisory on accounts, credit, and investments, and handled disputes and unrecognized charges.

From 2009 to 2012, Danitza Gabriela Hernández Retana attended Universidad Victoria and pursued a Licenciatura degree in Ciencias de la Comunicación.