Heather Manchester possesses extensive experience in the banking industry, having worked at BayCoast Bank since July 2006. Throughout the tenure, Heather has held several roles, including ITM Officer, ITM Manager, ITM Assistant Branch Manager, Assistant Branch Manager, Customer Service Supervisor, Senior Customer Service Associate, and Customer Service Associate. Prior to joining BayCoast Bank, Heather worked as a Customer Service Representative at Stop & Shop from May 2004 to September 2007, focusing on customer service desk operations and cashier duties. Heather holds an Associate's degree in business administration with a concentration in general management from Bristol Community College.