Sonny Angus Mir, MBA, currently serves as the Chief Experience Officer at Baystate Health. Previous experience includes roles at Harvard University, where Sonny contributed to Health Care Economics and Global Business Management. Sonny also held the position of VP Operations & Customer Excellence at Supra Associates, and served as VP and General Manager at Marriott International. Additionally, Sonny was the Chief Patient Experience Officer at Great Plains Health, showcasing a strong background in healthcare and customer experience management.
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