Ashley Knowles

Director, NA Retail Client Success at Bazaarvoice

Ashley Knowles has a diverse work experience spanning multiple industries and roles. Ashley started their career as an Assistant Director of Admissions and French Instructor at All Saints' Academy from July 2008 to June 2010. Ashley then worked as a Graduate Assistant at the University of South Florida from August 2010 to May 2012. After that, they became an Assistant Director of Admissions at Florida Southern College, where they exceeded recruitment quotas and advised on marketing strategy from May 2012 to June 2014.

Following their time at Florida Southern College, Ashley joined GLG (Gerson Lehrman Group) as a Senior Associate and then as a Manager in Network Development, from July 2014 to August 2016. In this role, they contributed to the development of the network and managed relationships with clients.

In 2016, Ashley joined Bazaarvoice, where they held various positions. Ashley started as a Client Success Manager for MidMarket Accounts from August 2016 to June 2018. Ashley then became a Senior Client Success Manager for Enterprise Global Brands, managing a portfolio of significant clients and coordinating cross-functional teams for optimal outcomes and successful renewals from July 2018 to September 2019. After that, they served as a Lead Client Success Manager for Enterprise Retail, where they led strategic retail clients, drove operational efficiencies, and fostered collaboration with various departments, from October 2019 to December 2020.

Ashley's most recent role at Bazaarvoice is a Manager of Client Success for Enterprise Retail, where they oversee a team and develops UGC strategies for retail clients. Ashley also leads projects related to assets and Gainsight adoption and drives collaboration across departments to achieve client outcomes and growth.

Throughout their career, Ashley has received several accolades, including being recognized as the Top Global Client Success Director and creating a significant pipeline of opportunities.

Ashley Knowles completed a Bachelor of Arts degree in French and Political Science at Furman University. Additionally, they earned a Master of Arts degree in French Literature from the University of South Florida. However, the specific start and end years for these educational pursuits are not provided.

Links


Org chart


Teams

This person is not in any teams