Sophie van Daele

Lead Client Success Manager, Strategic Enterprise, Global Accounts at Bazaarvoice

Sophie van Daele is an experienced professional with a diverse background in client success management, business development, and marketing. Sophie is currently working at Bazaarvoice as the Lead Client Success Manager, Strategic Enterprise, Global Accounts, where they manage a multi-million dollar portfolio of global clients in the Consumer Electronics and Health & Beauty industries. Sophie'sresponsibilities include partnering with clients strategically to transform and grow their UGC programs, driving advocacy and partnership opportunities, identifying new opportunities for growth, and mitigating churn risks.

Prior to their role at Bazaarvoice, Sophie worked as a Client Success Manager at Showpad, where they were responsible for renewal, retention, and growth with B2B clients from various sectors. Sophie also served as a BDR Mid-Market Team Lead and Senior Business Development Representative, focusing on generating new business for the UK & Ireland markets.

Sophie's work experience also includes a marketing communications consultant intern role at VELUX and a marketing & press intern role at Senator Entertainment AG. Additionally, they participated in the Clipper Round the World Yacht Race as a crew member sponsored by Financial Solutions Partner.

Overall, Sophie van Daele has a strong track record of delivering results and driving growth in client success, business development, and marketing roles.

Sophie van Daele began their education at Benenden School from 2004 to 2011, where they completed their high school education. In 2012, they pursued a Bachelor's Degree in French and Germanic Studies at The University of Sheffield, which they completed in 2016. During their time at university, they also attended Le Mans Université as part of an Erasmus program from 2014 to 2015, focusing on Lettres.

After completing their undergraduate studies, Sophie enrolled in Vlerick Business School in 2016 to pursue a Masters in Marketing Management, which they completed in 2017.

In terms of additional certifications, Sophie obtained the Competent Crew certification from the Royal Yachting Association (RYA) in April 2011, and the Day Skipper Practical Certificate from RYA in June 2014.

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Timeline

  • Lead Client Success Manager, Strategic Enterprise, Global Accounts

    June, 2023 - present

  • Senior Client Success Manager Strategic Enterprise Global Accounts

    August, 2021

  • Client Success Manager UK France

    June, 2020

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