Michele Feisel currently serves as a Dispute Resolution Liaison and previously held the position of Senior Operations Manager at BBB National Programs since March 2022. Prior to this role, Michele amassed extensive experience at The College Board, spanning from August 2009 to October 2021, where positions included Senior Director, Customer Care, Director, Customer Care, and Associate Director, Customer Care. Earlier career experience includes serving as a Program Manager at Sallie Mae from 2007 to August 2009 and as Senior Manager, Education Finance at College Board from 2002 to 2007. Michele Feisel is an alumnus of Strayer University.
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