Cesar Soto is an experienced IT professional currently serving as IT Transformation Manager at BBVA Colombia since December 2018. With a strong background in ITIL practices, Cesar has held multiple roles including ITIL Expert at ASIC SA since August 2015, and Consultant for ITIL processes at Compufacil SAS from December 2011 to August 2015. Prior experience includes quality coordination at ETB, consulting at APG LTDA, and serving as Director of Strategic Development at Publimpresos Ltda. Education includes several ITIL certifications and a specialization in project management from Universidad Santo Tomás, along with training in ISO 27000 information security.