Roxanne Schutz is an accomplished operations leader with extensive experience spanning over two decades across various industries, including construction, customer support, and digital products. Currently serving as Vice President of Operations at the BC Chamber of Commerce since February 2022, Roxanne focuses on modernizing operational and IT structures to enhance service delivery. Prior to this role, Roxanne was the Director of Operations at the Vancouver Regional Construction Association, where efforts included strategic policy development and significant system modernization. Roxanne's previous roles also encompass leadership positions in customer support, mortgage services, and digital product fulfillment at organizations such as Yellow Pages Group and DLC Mortgages, demonstrating a strong ability to foster customer-centric cultures and drive operational excellence.
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