Paul Connor

Paul Connor is an experienced professional in the technology and customer support sectors, currently serving as a Senior Genesys Engineer at BCD Travel since January 2023. Previously, Paul worked as a Solutions Consultant at both Sabio and Anana Ltd, providing tailored solutions for clients. At Covetrus UK, Paul led a support team focused on assisting veterinary clinics across the UK and Europe with their practice management systems. With extensive experience at Sky, Paul held various roles including Genesys Support Engineer and Customer Telephony Routing Specialist, where responsibilities included managing telephony systems and customer interaction processes. Paul also has a background in customer service and sales, beginning a career with British Sky Broadcasting. Paul holds a diploma from St Kentigern's Academy.