Youssef Ouaalam has extensive experience in information technology and operations, starting as a Student Services and IT Support Specialist at JISR Institute from June 2007 to November 2010, where responsibilities included overseeing registration operations and developing revenue-maximizing strategies. Youssef transitioned to Quality Assurance Consultant at Wellington Management between January 2013 and October 2015, focusing on requirements gathering, code review, and application defect management. A Senior Information Technology Specialist role was held at May Institute from October 2015 to November 2020, involving active directory administration and IT infrastructure project management. Youssef rejoined Boston Consulting Group in November 2020 and currently serves as a SaaS Engineer - Legal Operations, after previously working as a Senior Information Technology Specialist and Global IT Configuration Senior Engineer. Youssef holds various degrees in information technology and networking, including a Bachelor's Degree from Northeastern University and a Cisco Certified Network Associate certification.
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