BCT-The Community's Bank
Zachary Rollins, CSM, currently serves as the Deposit Operations Manager at BCT-The Community's Bank since January 2024. Previously, Zachary held roles at Navy Federal Credit Union from December 2015 to December 2023, including Contact Center Supervisor and Assistant Branch Manager, where responsibilities included managing cash operations, processing transactions, and overseeing branch activities. Zachary was selected to open Navy Federal's first cashless concept branch and focused on member education. Earlier experience includes positions such as Senior Member Service Representative and Member Service Representative III, where Zachary managed daily operations and provided member assistance. Prior to this, Zachary was a Commercial Bank Teller at The Heritage Bank from July 2013 to December 2015, delivering customer service and support. Zachary holds a Bachelor of Science in Business Administration and Management from Columbia College, completed in 2018.
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BCT-The Community's Bank
BCT - Bank of Charles Town, also known as The Community's Bank, is a historic community bank established in 1871. The bank serves its communities by providing Commercial and Retail Banking services, Residential Mortgages, and Trust and Wealth Management services. BCT was voted BEST BANK, BEST LOAN SERVICING, and BEST FINANCIAL PLANNER by the 2022 Readers' Choice Award of The Journal-News. American Banker selected BCT a “Best Bank To Work For” in 2019, 2020, and 2021. Forbes recognized BCT as a 2018 Best In State Bank. With it's main office located in Charles Town, West Virginia, BCT serves the Eastern Panhandle of West Virginia, Western Maryland, and Northern Virginia through 11 convenient Branch and Loan Production Offices in the following locations: - West Virginia: Charles Town (main office), Harpers Ferry, Kearneysville, Martinsburg, and Hedgesville - Maryland: Hagerstown - Virginia: Fredericksburg (LPO), Leesburg (Branch), Leesburg (LPO), Middleburg, and Purcellville Member FDIC | Equal Housing Lender