Manny Gouveia has extensive work experience, starting with their current role as the Director of Client Service at BDS Connected Solutions, LLC. Manny also held positions at Microsoft, including serving as the Sr. Managing Editor for WW ExpertZone and Content Marketer for Storytelling and Demo Evangelist. Prior to that, Manny worked as the Learning and Development Lead at Populus Group, LLC, and as the Director of Training and Director of Client Services at MarketStar. Manny also held various roles at Microsoft, including National Program Manager, Sr. Field Operations Manager, and District Manager. Manny's earlier experience includes working as a Brand Ambassador/Trainer/Facilitator at The Eleven Agency, an Independent Insurance Agent at Aflac, and an Operations Manager at DormKit, Inc. Manny began their career as an 8th Grade Science Teacher at Chain of Lakes Middle School.
Manny Gouveia earned a Bachelor of Science degree in Science Education - Physics from the University of Central Florida, which they attended from 1997 to 2000. Manny also obtained an Associate in Arts degree in General Studies from Valencia College, where they transferred from Lake-Sumter State College in 1996. In terms of certifications, Manny obtained the Microsoft Teams Rooms Solution Sales Professional certification from Microsoft in 2021 and the Communicating Across Cultures and Communicating about Culturally Sensitive Issues certifications from LinkedIn in 2020.
September, 2021 - present
April, 2019
September, 2015
Manager Customer Experience & Special Events at Emory University
Director Client Management at Microsoft
Senior Technology Operations Manager, Support Tools & Systems at Etsy
Director, Partner Success at Autodesk
Client Manager at Allied Universal
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