Nick L.

Nick L. is a seasoned professional with extensive experience in banking and financial services, currently serving as Managing Director and Head of Personalisation and Content at Lloyds Banking Group since January 2009. Key responsibilities include driving customer engagement and digital transformation, while building and leading high-performing teams. Nick also held various leadership roles within Lloyds, overseeing digital channels, customer insights, and marketing strategies for consumer products. Prior experience includes leadership positions at Barclaycard and Providian Financial, with a strong focus on customer acquisition and value management. Nick is also involved as a Non-Executive Director at Fennech Financial Ltd and an Advisory Board Member at Be the Business. An alumnus of the University of Staffordshire, University of Oxford, and University of Leicester, Nick possesses degrees in Mathematics and Computing for Business Decisions and Management.