Raphy Martinez is an experienced Salesforce Administrator with a diverse background in customer success and asset protection. Currently serving as a Salesforce Administrator I at Berkshire Bank and a Salesforce Administrator at Floor & Decor since January 2023, Raphy also holds the title of Salesforce Certified Administrator through Trailhead by Salesforce, where foundational skills in Salesforce were developed. Previous experience includes managing Salesforce processes and automating workflows at MyTechBestfriend, analyzing user adoption at Lowe's Companies, and contributing to loss prevention and asset protection initiatives at organizations like Kohl's, Sears, and Macy's. Raphy's educational background includes a Bachelor of Arts in Criminal Justice from John Jay College (CUNY) and ongoing professional development with Salesforce certifications.
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