Aileen Fernandez

Aileen Fernandez has extensive experience in customer care and support roles, having worked in various companies such as BFA Industries, BOXYCHARM, and Toyota Financial Services Corporation. In their current role as Senior Customer Care Representative at BFA Industries, Aileen provides tools and support to agents and conducts regular check-ins to improve customer service. At BOXYCHARM, Aileen excelled in providing outstanding service to customers. And at Toyota Financial Services Corporation, Aileen managed sensitive customer information and ensured correct file processing.