Navtej Singh

Navtej Singh is a seasoned PHP Web Developer with extensive experience in manual testing and IT support. Navtej's freelance work commenced in March 2013, with a focus on developing PHP applications. Notably, Navtej served as a Manual Tester and Quality Assurance Analyst at DUFFY'S TAXI from June 2022 to December 2023, where Navtej led comprehensive manual testing that ensured 100% compliance with client specifications and improved defect resolution time by 20%. Prior roles at DUFFY'S TAXI included Computer Operator and IT Support Specialist, where Navtej managed IT infrastructure and achieved an 85% first-contact resolution rate. Navtej's experience also includes working as a Tech Support Specialist at Fido Mobile, where a 90% first-call resolution rate was attained, enhancing customer satisfaction. Navtej is currently pursuing an Ontario College Graduate Certificate in Software Quality Assurance and Test Engineering at Conestoga College and holds a Master of Computer Applications degree from Punjab Technical University, along with a Postgraduate Diploma from Panjab University.