VB

Vinícius Inácio Brazileiro

CRM Specialist | Growth at BeerOrCoffee

Vinícius Inácio Brazileiro has a diverse work experience spanning from 2014 to the present. Vinícius began their career as an IT Intern at Semae, where they provided help desk support. Vinícius then moved on to CGI as a Bilingual Analyst, specializing in service desk operations.

In 2017, Vinícius joined 99 as an Experience and Relationship Analyst, extensively interacting with users and improving customer support processes. Vinícius also served as a CRM Specialist, planning and implementing campaigns, and analyzing their effectiveness. Additionally, they worked as a BI Analyst, handling data extraction, analysis, and visualization for the Customer Experience teams.

Vinícius joined banQi in 2020 as a Data Analyst in the Marketing department, focusing on data manipulation, visualization, and analysis to enhance marketing KPIs. Vinícius also created dashboards using tools like Looker, Amplitude, and Google Datastudio.

At fluke, Vinícius worked as a CRM Specialist, conducting tests and research to optimize communication and increase user engagement. Vinícius collaborated with the retention team to track metrics and co-create strategies.

Currently, Vinícius is employed at Woba, serving as a CRM Specialist with a focus on growth. Further details about this role are not provided.

Overall, Vinícius brings a strong analytical background, expertise in CRM, and experience in data analysis and visualization to their various roles.

Vinícius Inácio Brazileiro's education history begins in 2010 when they attended ETEC Ferraz de Vasconcelos and earned a degree in Computer Technician, specializing in Software Development. Vinícius studied at ETEC Ferraz de Vasconcelos until 2011.

In 2012, Vinícius enrolled at Fatec Mogi das Cruzes and pursued an Associate's Degree in Analysis and Development of Systems with a focus on Software Engineering. Vinícius successfully completed their studies at Fatec Mogi das Cruzes in 2014.

During their time at Fatec Mogi das Cruzes, in 2013, Vinícius also attended Cisco Networking Academy, where they obtained a technician certification in IT Essentials, specializing in Information Technology.

Apart from their formal education, Vinícius has obtained additional certifications. In April 2020, they completed the "Formação de White Belt em Lean Seis Sigma" certification from Grupo Voitto. In January 2022, they obtained the "Segredos da Dublagem" certification from Hotmart. Additionally, in September 2022, they obtained the "Lei Geral de Proteção de Dados (LGPD)" certification from Fundação Bradesco.

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