Domonic Lastoria

Senior Customer Success Manager at BEMO

Domonic Lastoria is the current Customer Success Manager at BEMO. Prior to this, they worked as a Technology Productivity Consultant and a Cloud Technical Expert at Microsoft. As a Technology Productivity Consultant, Domonic was responsible for providing strategic guidance to customers through quarterly business reviews and creating detailed technology roadmaps. Domonic was also responsible for maintaining and growing monthly recurring revenue from their clients by understanding growth opportunities within accounts and maximizing product adoption. As a Cloud Technical Expert at Microsoft, Domonic provided expert level support and guidance for customers who were using or considering using Microsoft Azure cloud services. Domonic also collaborated with engineering teams to resolve customer escalations and developed technical content such as blog posts, how-to guides, and videos.

Domonic Lastoria has a Bachelor of Science in Business Administration, Management and Operations, Information Systems from Strayer University. Domonic also has an Associate of Applied Science in Criminal Justice Technology: Forensics from the University of Cincinnati. In addition, they have various certifications from LinkedIn in cloud computing, Office 365, and Microsoft Cloud Services.

Some of their coworkers include Daleska Sanchez - Technical Support Engineer, Sakshi Tomar - Technical Support Engineer, and Shamiso Muza - Microsoft 365 Security Administrator. Domonic Lastoria reports to Nina Cullen, Director of Customer Success and Support.

Timeline

  • Senior Customer Success Manager

    March 1, 2023 - present

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