Nielsen Kirby Aragon

Nielsen Kirby Aragon is an experienced professional in business technology operations and IT project management, currently serving as the Head of Business Technology Operations at Benchling since November 2018. Prior to this role, Nielsen held positions at Slack as an IT Project Manager, where responsibilities included opening 10 global locations, building headquarters and coworking spaces, managing employee workstation moves, and developing office standards. Nielsen's career also includes roles at Lookout as an IT Support Specialist, Netflix in Global Technical Support, and Tesla as a Senior Product Specialist, along with a brief tenure at Apple as a Genius Admin. Through these positions, Nielsen has demonstrated expertise in project management, IT support, and customer service, consistently driving improvements and operational efficiency.