Samuel Toy

Samuel Toy has a diverse work experience spanning across various industries. Samuel currently holds the position of Technical Services & Project Manager / Subscriber Services Academy Manager at Benchmark Gensuite® since October 2022. Previously, they worked at the same company as a Customer Service Analyst and Customer Business Analyst from August 2020 to January 2021. Prior to that, Samuel was an Agente de atención telefónica at Teleperformance from April 2020 to August 2020. Samuel also served as an AMOC Shift Manager at Global Hitss from January 2017 to January 2020. Samuel had a role as a NOC Technician at Softtek from July 2014 to January 2017. Samuel started their career at Infolink Technology Solutions, where they worked as a Quality Assurance from February 2012 to July 2013 and as a Support Expert from May 2011 to February 2012. Finally, Samuel worked at HP Enterprise Services as a Q&A analyst from February 2011 to April 2011 and as a Delphi Service Desk Incident Management Coordinator from November 2007 to February 2011, where they were responsible for documentation auditing and reports.

Samuel Toy completed their Bachelor of Science degree in Computer Systems Engineering from UACJ from 2002 to 2007. In addition, from 2005 to 2006, they also attended Centro de Lenguas - UACJ to study Teaching English as a Foreign Language, although no degree was specified for this program.