Sarah Zych

Sarah Zych is a seasoned professional with extensive experience in customer success and enablement, currently serving as the Director at Benchmark Gensuite® since 2024. Demonstrating strong expertise in Operations and EHS, Sarah leads customer-centric strategies, oversees Customer Success Managers and Engagement Specialists, and enhances the overall customer journey. Previous roles include Senior Leader at Payscale, Director of Customer Success at AMCS, and Senior Manager of Customer Success at VelocityEHS, where Sarah managed global teams and improved customer experiences. A graduate with an Advertising Diploma from Sheridan College and a Medical Terminology Certificate from Mohawk College, Sarah possesses exceptional leadership, analytical, and communication skills, contributing to the continuous improvement and growth of customer relationships.