Michael Gale

Michael Gale is currently working as a Team Lead in Customer Engagement at Bendigo and Adelaide Bank. Previously, Michael has held roles such as APS6 Reporting Manager at the Australian Government Department of Education, Skills and Employment, Team Manager Customer Advocacy at Origin Energy, QA Manager at Datacom, and Coaching Consultant at Beyond Bank Australia. With experience spanning over two decades, Michael has also held positions at Energy and Water Ombudsman SA (EWOSA) and Optus in various leadership roles focusing on customer experience, quality assurance, team management, and process improvement.