Sarah D. Austin possesses extensive experience in administration and customer service within the healthcare sector, currently providing professional administration and ward clerk coverage at Bendigo Health. Responsibilities include managing patient and visitor welcome processes, maintaining accurate data entry, and supporting high-volume reception operations at the Bendigo Cancer Centre. Prior experience includes serving as an Executive Assistant and Medical Workforce Credentialing Coordinator at Dhelkaya Health, leading eCredentialing processes, and working in various administrative roles across organizations such as Mount Alexander Shire Council and Holmesglen TAFE. Educational qualifications include multiple degrees in Arts with a focus on History, Planning, and Media and Communication Studies from La Trobe University and RMIT University, complemented by specialized certificates in Business Administration.